Frequently Asked Questions


There is a major bug in watchOS 10 that affects all standalone watch apps using GPS. After the app is updated, the GPS stops working. To resolve this issue, follow these steps:
  • Ensure that your Apple Watch and phone are connected.
  • Remove the app from both the Watch and the Phone.
  • On your phone, go to the Settings app, then navigate to:
    • General
    • Transfer or Reset iPhone
    • Reset
    • Reset Location & Privacy
  • Reboot your phone.
  • Reboot your Watch.
  • Reinstall the app on both your phone and Watch.
  • Start the app on the phone, and a request for location access should pop up. If granted, the watch can access the gps as well.
Now, when you start the watch app, it should prompt you for location permissions again.

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